{"id":745,"date":"2026-01-03T20:55:56","date_gmt":"2026-01-03T17:55:56","guid":{"rendered":"https:\/\/fikri.web.tr\/demo4\/?page_id=745"},"modified":"2026-01-03T20:55:56","modified_gmt":"2026-01-03T17:55:56","slug":"iade-politikasi","status":"publish","type":"page","link":"https:\/\/internetsitesi.tr\/demo4\/iade-politikasi\/","title":{"rendered":"\u0130ade Politikas\u0131"},"content":{"rendered":"\n

\u0130PTAL VE \u0130ADE KO\u015eULLARI<\/strong><\/h2>\n\n\n\n

Bu belge, X Marka<\/strong> \u00fczerinden ger\u00e7ekle\u015ftirilen al\u0131\u015fveri\u015flerde m\u00fc\u015fterilerin haklar\u0131n\u0131, iade ve iptal s\u00fcre\u00e7lerini d\u00fczenlemek amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r.<\/p>\n\n\n\n

X Marka<\/strong>, t\u00fcketicinin korunmas\u0131na ili\u015fkin y\u00fcr\u00fcrl\u00fckte bulunan 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun<\/strong> ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi<\/strong> ba\u015fta olmak \u00fczere ilgili t\u00fcm yasal mevzuata uygun hareket etmektedir.<\/p>\n\n\n\n

Genel H\u00fck\u00fcmler<\/strong><\/h2>\n\n\n\n

X Marka web sitesi \u00fczerinden verilen sipari\u015flerde, m\u00fc\u015fteriler \u00f6n bilgilendirme formunu ve mesafeli sat\u0131\u015f s\u00f6zle\u015fmesini kabul etmi\u015f say\u0131l\u0131r.<\/p>\n\n\n\n

Sat\u0131n al\u0131nan \u00fcr\u00fcnler, sipari\u015f tarihinden itibaren 30 (otuz) g\u00fcn i\u00e7inde<\/strong> m\u00fc\u015fteriye teslim edilir. \u00dcr\u00fcn\u00fcn bu s\u00fcre i\u00e7inde teslim edilememesi durumunda m\u00fc\u015fteri, s\u00f6zle\u015fmeyi feshetme hakk\u0131na sahiptir.<\/p>\n\n\n\n

\u00dcr\u00fcnler eksiksiz, hasars\u0131z ve sipari\u015fte belirtilen \u00f6zelliklere uygun olarak teslim edilmek zorundad\u0131r.<\/p>\n\n\n\n

Kargo \u00fccretleri<\/strong>, aksi belirtilmedi\u011fi s\u00fcrece m\u00fc\u015fteri taraf\u0131ndan kar\u015f\u0131lan\u0131r.<\/p>\n\n\n\n

Sipari\u015fin tamamlanmas\u0131n\u0131n ard\u0131ndan, \u00fcr\u00fcn stokta bulunam\u0131yorsa m\u00fc\u015fteriye 3 (\u00fc\u00e7) g\u00fcn i\u00e7inde<\/strong> yaz\u0131l\u0131 bildirim yap\u0131l\u0131r ve en ge\u00e7 14 (ond\u00f6rt) g\u00fcn i\u00e7inde<\/strong> \u00f6demenin iadesi ger\u00e7ekle\u015ftirilir.<\/p>\n\n\n\n

Cayma Hakk\u0131<\/strong><\/h2>\n\n\n\n

M\u00fc\u015fteriler, sat\u0131n ald\u0131klar\u0131 \u00fcr\u00fcnleri teslim ald\u0131klar\u0131 tarihten itibaren 14 (ond\u00f6rt) g\u00fcn i\u00e7inde<\/strong>, herhangi bir sebep g\u00f6stermeksizin iade etme hakk\u0131na sahiptir.<\/p>\n\n\n\n

Cayma hakk\u0131n\u0131n kullan\u0131m\u0131 i\u00e7in m\u00fc\u015fteriler, [\u015eirket ileti\u015fim bilgileri]<\/strong> \u00fczerinden X Marka ile ileti\u015fime ge\u00e7melidir.<\/p>\n\n\n\n

Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 i\u00e7in:<\/p>\n\n\n\n

    \n
  • \u00dcr\u00fcn\u00a0orijinal ambalaj\u0131nda, eksiksiz ve kullan\u0131lmam\u0131\u015f<\/strong>\u00a0olmal\u0131d\u0131r.<\/li>\n\n\n\n
  • \u00dcr\u00fcnle birlikte\u00a0fatura ve varsa aksesuarlar<\/strong>\u00a0eksiksiz olarak g\u00f6nderilmelidir.<\/li>\n<\/ul>\n\n\n\n

    Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 halinde iade kargo masraflar\u0131 X Marka taraf\u0131ndan kar\u015f\u0131lanacakt\u0131r.<\/strong><\/p>\n\n\n\n

    Hizmet al\u0131mlar\u0131nda cayma hakk\u0131 s\u00fcresi, s\u00f6zle\u015fmenin imzaland\u0131\u011f\u0131 tarihten itibaren ba\u015flar. Ancak, t\u00fcketicinin a\u00e7\u0131k onay\u0131 ile hizmetin ifas\u0131na ba\u015fland\u0131\u011f\u0131 durumlarda cayma hakk\u0131 kullan\u0131lamaz.<\/p>\n\n\n\n

    Cayma Hakk\u0131n\u0131n Kullan\u0131lamayaca\u011f\u0131 Durumlar<\/strong><\/h2>\n\n\n\n

    A\u015fa\u011f\u0131daki \u00fcr\u00fcn ve hizmetler i\u00e7in cayma hakk\u0131 ge\u00e7erli de\u011fildir<\/strong>:<\/p>\n\n\n\n

      \n
    • Ki\u015fiye \u00f6zel olarak \u00fcretilen veya sipari\u015fe \u00f6zel haz\u0131rlanan \u00fcr\u00fcnler.<\/li>\n\n\n\n
    • Hijyenik nedenlerle iadesi m\u00fcmk\u00fcn olmayan \u00fcr\u00fcnler (i\u00e7 giyim, kozmetik, ki\u015fisel bak\u0131m \u00fcr\u00fcnleri vb.).<\/li>\n\n\n\n
    • Dijital i\u00e7erikler, e-kitaplar, yaz\u0131l\u0131m programlar\u0131 ve online hizmetler.<\/li>\n\n\n\n
    • T\u00fcketicinin iste\u011fi do\u011frultusunda \u00f6zel olarak yap\u0131land\u0131r\u0131lm\u0131\u015f \u00fcr\u00fcnler.<\/li>\n\n\n\n
    • T\u00fcketicinin onay\u0131yla hizmet sunumuna ba\u015flanan s\u00f6zle\u015fmeler.<\/li>\n<\/ul>\n\n\n\n

      \u0130ade ve Geri \u00d6deme Ko\u015fullar\u0131<\/strong><\/h2>\n\n\n\n

      Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 veya sipari\u015fin iptali durumunda:<\/p>\n\n\n\n

        \n
      • \u00dcr\u00fcn, X Marka\u2019ya ula\u015ft\u0131ktan sonra\u00a0en ge\u00e7 10 (on) i\u015f g\u00fcn\u00fc i\u00e7inde<\/strong>\u00a0iade i\u015flemleri tamamlan\u0131r.<\/li>\n\n\n\n
      • \u00dccret iadesi,\u00a0\u00f6deme yap\u0131lan y\u00f6ntemle<\/strong>\u00a0ger\u00e7ekle\u015ftirilir.<\/li>\n\n\n\n
      • Kredi kart\u0131 ile yap\u0131lan \u00f6demelerde, ilgili banka politikalar\u0131na ba\u011fl\u0131 olarak\u00a02-3 hafta i\u00e7inde geri \u00f6deme i\u015flemi tamamlan\u0131r.<\/strong><\/li>\n<\/ul>\n\n\n\n

        \u0130ade edilen \u00fcr\u00fcn\u00fcn m\u00fc\u015fteri hatas\u0131 nedeniyle zarar g\u00f6rmesi durumunda, X Marka \u00fcr\u00fcn bedelinde de\u011fer kayb\u0131 ya\u015fanmas\u0131 halinde ilgili tutar\u0131 iade bedelinden d\u00fc\u015ferek \u00f6deme yapabilir.<\/p>\n\n\n\n

        Promosyon, kampanya veya indirimli \u00fcr\u00fcnlerin iadesi sonucunda, kampanya \u015fartlar\u0131n\u0131n alt\u0131na d\u00fc\u015f\u00fclmesi halinde sa\u011flanan indirim iptal edilir.<\/p>\n\n\n\n

        Sipari\u015f \u0130ptali ve \u00dcr\u00fcn De\u011fi\u015fimi<\/strong><\/h2>\n\n\n\n

        Sipari\u015fin iptali, \u00fcr\u00fcn kargoya verilmeden \u00f6nce ger\u00e7ekle\u015ftirilebilir.<\/p>\n\n\n\n

        \u00dcr\u00fcn de\u011fi\u015fimi yapmak isteyen m\u00fc\u015fteriler, sipari\u015fin teslimat tarihinden itibaren 14 (ond\u00f6rt) g\u00fcn i\u00e7inde<\/strong> X Marka ile ileti\u015fime ge\u00e7melidir.<\/p>\n\n\n\n

        Not:<\/strong> E\u011fer sat\u0131n al\u0131nan \u00fcr\u00fcn stokta yoksa veya tedarik edilemiyorsa, en ge\u00e7 **14 (ond\u00f6rt) g\u00fcn i\u00e7inde \u00fccret iadesi ger\u00e7ekle\u015ftirilecektir.<\/p>\n\n\n\n

        M\u00fccbir Sebepler ve Teslim Gecikmeleri<\/strong><\/h2>\n\n\n\n

        Deprem, sel, yang\u0131n, pandemi, sava\u015f, grev, internet kesintileri gibi \u00f6ng\u00f6r\u00fclemeyen durumlar nedeniyle teslimat s\u00fcrecinde gecikmeler ya\u015fanabilir.<\/p>\n\n\n\n

        Bu gibi durumlarda m\u00fc\u015fteriye gecikme bildirimi yap\u0131l\u0131r ve a\u015fa\u011f\u0131daki se\u00e7eneklerden biri sunulur:<\/p>\n\n\n\n

          \n
        1. Sipari\u015fin iptal edilerek \u00fccretin iadesi.<\/li>\n\n\n\n
        2. \u00dcr\u00fcn\u00fcn alternatif bir \u00fcr\u00fcnle de\u011fi\u015ftirilmesi.<\/li>\n\n\n\n
        3. Teslimat\u0131n gecikmeyi kabul ederek beklenmesi.<\/li>\n<\/ol>\n\n\n\n

          Yetkili Mahkeme ve Uygulanacak Hukuk<\/strong><\/h2>\n\n\n\n

          \u0130\u015fbu s\u00f6zle\u015fme T\u00fcrkiye Cumhuriyeti yasalar\u0131na tabidir.<\/p>\n\n\n\n

          \u0130\u015fbu s\u00f6zle\u015fmenin uygulanmas\u0131ndan do\u011fabilecek her t\u00fcrl\u00fc uyu\u015fmazl\u0131k, t\u00fcketicinin yerle\u015fim yerindeki T\u00fcketici Hakem Heyetleri ve T\u00fcketici Mahkemeleri<\/strong> taraf\u0131ndan \u00e7\u00f6z\u00fcme kavu\u015fturulacakt\u0131r.<\/p>\n\n\n\n

          S\u00f6zle\u015fmeye ili\u015fkin her t\u00fcrl\u00fc ihtilaf halinde X Marka\u2019n\u0131n bulundu\u011fu \u015fehirdeki mahkemeler<\/strong> yetkili olacakt\u0131r.<\/p>\n\n\n\n

          \u0130leti\u015fim Bilgileri<\/strong><\/h2>\n\n\n\n

          E-posta:<\/strong> [E-posta adresiniz]
          Telefon:<\/strong> [Telefon numaran\u0131z]
          Adres:<\/strong> [\u015eirket adresiniz]<\/p>\n\n\n\n

          M\u00fc\u015fteri memnuniyeti \u00f6nceli\u011fimizdir. Her t\u00fcrl\u00fc soru ve talebiniz i\u00e7in bizimle ileti\u015fime ge\u00e7ebilirsiniz.<\/p>\n","protected":false},"excerpt":{"rendered":"

          \u0130PTAL VE \u0130ADE KO\u015eULLARI Bu belge, X Marka \u00fczerinden ger\u00e7ekle\u015ftirilen al\u0131\u015fveri\u015flerde m\u00fc\u015fterilerin haklar\u0131n\u0131, iade ve iptal s\u00fcre\u00e7lerini d\u00fczenlemek amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r. X Marka, t\u00fcketicinin korunmas\u0131na ili\u015fkin y\u00fcr\u00fcrl\u00fckte bulunan 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi ba\u015fta olmak \u00fczere ilgili t\u00fcm yasal mevzuata uygun hareket etmektedir. Genel H\u00fck\u00fcmler X Marka web sitesi \u00fczerinden verilen sipari\u015flerde, m\u00fc\u015fteriler \u00f6n bilgilendirme formunu ve…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-745","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/internetsitesi.tr\/demo4\/wp-json\/wp\/v2\/pages\/745","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/internetsitesi.tr\/demo4\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/internetsitesi.tr\/demo4\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/internetsitesi.tr\/demo4\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/internetsitesi.tr\/demo4\/wp-json\/wp\/v2\/comments?post=745"}],"version-history":[{"count":1,"href":"https:\/\/internetsitesi.tr\/demo4\/wp-json\/wp\/v2\/pages\/745\/revisions"}],"predecessor-version":[{"id":746,"href":"https:\/\/internetsitesi.tr\/demo4\/wp-json\/wp\/v2\/pages\/745\/revisions\/746"}],"wp:attachment":[{"href":"https:\/\/internetsitesi.tr\/demo4\/wp-json\/wp\/v2\/media?parent=745"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}